Terms-of-Service

Terms of Service

These Terms of Service (“Agreement”) govern the use of the services provided by Hekax (“we,” “us,” or “our”), a digital marketing agency specializing in SEO and related services. By accessing or using our website, services, or engaging with our business, you (“Client,” “you,” or “your”) agree to be bound by the terms and conditions outlined below. If you do not agree with these terms, you must refrain from using our services.

1. Acceptance of Terms

By accessing or using our website and services, you agree to comply with and be bound by this Agreement. This Agreement may be amended or updated from time to time, and such changes will be posted on this page. Continued use of our services after changes have been posted constitutes your acceptance of the revised terms.

2. Services Provided

Hekax provides digital marketing services, including but not limited to SEO, digital advertising consulting, content creation, analytics, and reporting. The specific services provided to you will be outlined in the proposal or agreement entered into by both parties.

Scope of Services:

  • SEO Services: Keyword research, on-page optimization, technical SEO, backlink strategies, content optimization, and more.
  • Consulting: Strategy sessions for optimizing your website and digital marketing efforts.
  • Reporting: Periodic reports and performance tracking.

3. Client Responsibilities

You agree to provide accurate, timely, and complete information to enable us to perform the services. This includes access to relevant accounts, platforms (e.g., Google Analytics, Search Console), and any content or assets required for the services.

  • Content and Materials: You are responsible for providing all necessary content, logos, and other assets for the execution of the services.
  • Account Access: You are responsible for ensuring we have the necessary access to platforms and tools required for service delivery.
  • Compliance: You must ensure that all information provided is legal and compliant with applicable laws and regulations, including intellectual property laws.

4. Pricing and Payment

  • Fees: The fees for our services will be outlined in the proposal or agreement and are subject to change upon mutual agreement.
  • Payment Terms: Payments are due according to the schedule specified in the agreement (e.g., monthly, upon completion of milestones).
  • Late Payments: Any payments not received by the due date may incur a late fee. We reserve the right to suspend services until payment is made.
  • Refunds: Payments are non-refundable unless otherwise stated in the agreement.

5. Intellectual Property

All materials, methodologies, tools, reports, and strategies developed by Hekax during the provision of services are the intellectual property of Hekax and remain our sole property. You are granted a limited, non-transferable, and non-exclusive license to use the deliverables solely for your internal business use.

  • Ownership: Hekax retains ownership of all proprietary methodologies, tools, and frameworks.
  • Usage Restrictions: You are not authorized to resell, distribute, or share any of the proprietary materials or strategies provided without prior written consent from Hekax.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of providing services. This includes all business strategies, financial data, and any other confidential information.

  • Non-Disclosure: You agree not to disclose any proprietary information shared by Hekax to any third party unless authorized.
  • Exclusions: Confidential information does not include information that is publicly available or disclosed by law.

7. Limitation of Liability

Hekax shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services. This includes, but is not limited to, lost profits, loss of business opportunities, or any other damages not directly caused by our negligence.

  • Indemnification: You agree to indemnify and hold harmless Hekax from any claims, damages, liabilities, and expenses arising out of your use of our services, provided such claims do not result from our negligence or willful misconduct.

8. Termination of Services

Either party may terminate the Agreement by providing written notice to the other party. Termination can occur under the following circumstances:

  • By Client: You may terminate services with 30 days’ written notice. Fees for services rendered up to the termination date are due and payable.
  • By Hekax: We reserve the right to terminate services immediately if the client fails to meet payment obligations, violates the terms of this Agreement, or engages in illegal or unethical conduct.

9. No Guarantee of Results

While we employ industry best practices to deliver SEO and digital marketing services, we cannot guarantee specific results, rankings, or outcomes. The effectiveness of SEO and digital marketing strategies can be influenced by numerous factors, including search engine algorithm updates, competitive actions, and external events.

  • Performance Expectations: Any performance metrics or benchmarks discussed are estimates and not guaranteed results.

10. Changes to Terms

Hekax reserves the right to modify, amend, or update these Terms of Service at any time. Any significant changes will be communicated via email or a prominent notice on our website. Continued use of our services after such changes indicates your acceptance of the updated Terms of Service.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from or related to this Agreement shall be resolved in the courts of [your jurisdiction].

12. Contact Information

If you have any questions or concerns about this Agreement or need additional information, please contact us at:

Hekax
Email: support@hekax.com